Nomological Net

Stray thoughts from here and there. The occasional concern for construct validity. No more logic. Fish.

Name:

faults in the clouds of delusion

Friday, December 15, 2006

Miles to go

Date: November 28, 2006
From: Tabula Rasa
To: Unnamed Airlines Frequent Flyer Elite Club Contact Desk

I had reserved award tickets for my friend Mr. XX YY, MUM-HKG-MUM on ZZ Airlines (confirmation code: ABCDEF), departing today (Nov 28). Due to a last-minute emergency, Mr YY cannot travel today. Hence I would like to postpone his departure date to either tomorrow (Nov 29) or Friday (Nov 30). Thanks, Tabula Rasa.

******

Date: December 14, 2006
From: Unnamed Airlines Frequent Flyer Elite Club Contact Desk

Dear Mr Tabula,

Thank you for writing to us and apologise for the late reply.

Making changes or cancelling of tickets you may have to call out reservation centre for assistant.

Warmest Regards,

Customer Service Officer
Unnamed Airlines, Inc.

******

From the website where I got the contact address:

Talk To Us
We respond to most booking related questions within 2 hours, 24 hours a day 7 days a week.


I'm glad I'd taken the trouble to call as well as email.

2 Comments:

Anonymous The Drinker said...

This post was looking forlorn without comments, so I thought I'd say something. To be fair, they did respond - just not very well.

What's this about hitting young girls with boring marketing texts?

12/18/2006 4:28 AM  
Blogger Tabula Rasa said...

thanks for the consideration :-) yes, they did respond, just not quite within two hours.

re: marketing texts: "the subject of school girl fantasy..."

12/18/2006 4:42 AM  

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